Privacy Policy

Effective Date: 01/07/2024

1. Introduction

Welcome to Primebio. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@primeb.io.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering at the Service, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Service or otherwise contacting us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make, and the products and features you use. The personal information we collect can include the following:

  • Name and Contact Data (such as your first and last name, email address, postal address, phone number, and other similar contact data).
  • Credentials (such as passwords, password hints, and similar security information used for authentication and account access).
  • Payment Data (such as data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument).

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information. This information is primarily needed to maintain the security and operation of our Service, and for our internal analytics and reporting purposes.

3. How We Use Your Information

We use personal information collected via our Service for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

  • To facilitate account creation and logon process.
  • To post testimonials.
  • Request feedback.
  • To enable user-to-user communications.
  • To manage user accounts.
  • To send administrative information to you.
  • To protect our Services.
  • To enforce our terms, conditions, and policies for Business Purposes, Legal Reasons, and Contractual.
  • To respond to legal requests and prevent harm.
  • To manage user orders and payments through Stripe Connect.
  • To send you marketing and promotional communications.
  • To deliver targeted advertising to you.
  • To administer prize draws and competitions.